Advanced Training - Lieutenant General Training
RT101 - Improving Retention through Timely Intervention
How many times have we said “if we’d only known” as a student walks out the door? No one starts classes planning to fail, but unfortunately problems do arise that present barriers to success. Students are good at identifying these problems blocking their path to success, but they frequently don’t have adequate problem solving and communication skills needed to overcome these problems. This course looks at the effect of stress on attrition, the use of tools to identify and help students at risk, and how to develop an institutional culture that shares responsibility for student success across the entire organization.
ML138 - Crisis Management
In this course, you will learn a practical, hands-on method for looking at crises. The course will show you how to develop a crises audit to avoid and prepare for crises, how to manage an actual crisis, and how to learn from past events.
ML148 - Strategic Thinking
This course provides practical advice for managers in charge of shaping and executing organizational strategy. The course includes tips for analyzing opportunities, challenges, and the potential consequences of high-level action plans. It also addresses identification of broad patterns and trends, creative thinking, analysis of complex information, and prioritization of actions.
ML131 - Laying Off Employees
In this course, you will learn how to effectively manage a layoff - including making key decisions before, during and after the critical event. Handled skillfully, a layoff can set your team, and your institution, - on a positive new path.
Note: This course is closed for new enrollments and will be retired on June 30, 2021.
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